At Watering Zone (“we”, “us”, or “our”), we value your trust as much as you value your garden. Just as we provide reliable irrigation solutions for your plants, we’re committed to protecting your personal information with the same care and attention. This Privacy Policy explains how we collect, use, and safeguard your data when you visit wateringzone.com.

1. Information We Collect

To provide our gardening and irrigation products and services, we may collect:

  • Personal Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase
  • Transaction Data: Details about products you purchase, including drip irrigation kits, sprinkler systems, and gardening tools
  • Technical Data: IP address, browser type, device information, and how you interact with our website
  • Communication Data: Records of your correspondence with our customer service team regarding irrigation products or orders

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders for irrigation equipment and gardening supplies
  • Provide customer support for products like drip irrigation systems and sprinkler components
  • Improve our product offerings and website experience for gardening professionals and enthusiasts
  • Send relevant information about new irrigation products, promotions, or watering tips (only with your consent)
  • Prevent fraud and ensure the security of our payment systems
  • Comply with legal obligations related to international sales

3. Data Sharing and Disclosure

Like a well-designed irrigation system shares water where it’s needed, we only share your data when necessary:

  • Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, PayPal), shipping, and website operations
  • Legal Requirements: When required by law or to protect our rights and the safety of our customers
  • Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve gardeners worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same reliability you expect from our irrigation products:

  • Industry-standard 256-bit SSL encryption for all transactions
  • PCI-DSS compliant payment processing
  • Regular security assessments of our systems
  • Strict access controls to personal data

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain data processing
  • Withdraw consent for marketing communications
  • Receive a copy of your data in a portable format

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies – small files that help your browsing experience grow, much like water helps your plants. We use:

  • Essential Cookies: Necessary for our website to function (e.g., shopping cart)
  • Analytics Cookies: Help us understand how gardeners use our site to improve our irrigation product offerings
  • Marketing Cookies: Used with your consent to show relevant ads for gardening products

You can manage cookie preferences in your browser settings.

8. Children’s Privacy

Our irrigation products and services are not directed at children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy as our business grows, just as we expand our product range. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

If you have questions about our privacy practices or your irrigation product orders, please contact our Aberdeen-based team:

Email: [email protected]
Address: Watering Zone, 28 Rosemount Viaduct, Aberdeen, GB AB1R 4WU